• All S.O.S. orders are packaged fresh.
  • All orders leave our New York facility within 1 to 3 business days after your order is received.
  • We work with UPS and FedEx depending on where the package is going. If the address is a P.O. Box, we will use USPS.
  • Local deliveries in Westchester County ONLY include: Armonk, Bedford, Briarcliff, Chappaqua, Millwood, Mount Kisco and Pleasantville.
  • Local deliveries are ONLY made Monday - Friday. Under special instructions, please leave directions as to where you would like your order left, should no one be home.

We always strive to provide superior customer service. But, we are not responsible for lost, damaged, or stolen packages. We will always work to the best of our ability to ensure package delivery.